🎙️ Retell AI Voice Engine & Custom Prompt Logic

Built Specifically for Plumbing & HVAC Operations

Generic chatbot widgets fail over the phone. RevenueWard combines human-like voice synthesis with trade-specific prompt guardrails to capture emergency leads 24/7.

RETELL VOICE ENGINE v4.5 2s Latency • Active
VOICE PROMPT SAMPLE
"Thank you for calling Apex Plumbing, this is Alex. I can get our on-call technician dispatched to your location right away. May I confirm your address?"
Technical Capabilities

The 4 Pillars of Revenue Recovery

Designed around the real-world operational challenges of Okanagan trade contractors.

⚡

Rapid Answer Target

RevenueWard is configured to answer forwarded calls quickly. Actual answer time is measured during acceptance testing and can vary with carrier and platform latency.

🛡️

Trade Emergency Guardrails

Alex qualifies caller issue severity (e.g., active water main burst vs. routine faucet estimate) and enforces strict safety protocols for gas or fire hazards.

📲

Structured Manager Alerts

After each analyzed call, the configured workflow sends the manager an SMS and email summary. Delivery timing is verified before live forwarding begins.

📊

Private Lead Ledger & Integration Readiness

Approved lead fields can be logged in a private ledger. Field-service platform connections are custom-scoped and sold only after a successful sandbox test.